Terms & Conditions

This document sets out the Terms of Use (“Terms”) of unbeatenelite.com (the “Website”). This Website is operated by UNBEATEN, s.r.o. (“the seller “, “we”, “us”, “our”). The customer (“you”,” your”) is a natural person of legal age with whom the Seller concludes an Agreement. The Website is www.unbeatenelite.com. The Seller offers products for a sale on the Website. The Order is a purchase of one or more product(s) placed by the buyer on the Website in accordance with the procedure and the terms described in this document. The Purchase Price is the price indicated on the Website for a Product, including VAT.

By accessing this Website, you agree to be bounded by the Terms of Use. Before using this Website, you must always read the Terms of Use carefully, as well as our Privacy and Cookie Policy (“Privacy Policy”) and our Return Policy.

  1. APPLICABILITY OF THE TERMS OF USE

These Terms of Use are available online by UNBEATEN, s.r.o. on www.unbeatenelite.com  and they govern all offers, orders, agreements and other legal relationships between the Seller and the Customer with respect to the use of the Website, including the purchase and sale of a product on or via the Website.

  1. PLACING AN ORDER
  • Find the product(s) you want on the UNBEATEN website
  • Select the size and quantity you require and press ‘Add to Cart’
  • Once you’ve added all of the items you require to your cart, select checkout option
  • You will be asked to input your shipping & billing details
  • Review your order to ensure all items & details are correct
  • Press ‘Place Order’
  • You will then receive an order confirmation via email to the email address provided at the time of ordering

In the unlikely circumstances, we’d be unable to fulfil your order for whatever reason, an email will be sent to the address you provided when you placed the order explaining the issue that may have arose.

Remember to check your cart and delivery information to ensure your order is correct before pressing the ‘Place Your Order’ button, as we may not be able to amend your order once it has been submitted.

UNBEATEN RESERVES THE RIGHT TO REJECT OR CANCEL ORDER FULFILLMENT OF ALL ORDERS ON THE UNBEATEN WEBSITE. WE EXPLICITLY RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER FOR ANY OF THE FOLLOWING REASONS:

  • The product is not available / in stock
  • Your billing information is not correct or not verifiable
  • Your order has been suspected of fraudulent activity
  • We could not deliver the product(s) to the address you provided
  • Force Majeure
  • In the event of misspelling, pricing or other errors or mistakes in the website information
    • DATA CHECK

We may run some checks on your details before we ship your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretences will be followed up with an investigation.

  1. PRICES/CURRENCY

The prices indicated on the Website are denominated in euros, are inclusive of Value Added Tax (VAT) and are exclusive of shipping costs. The return shipping costs will be borne by the Customer. The total Purchase Price will be indicated in the Cart and in the confirmation e-mails the Customer receives after completing his/her order.

  • PRICE VARIATIONS

UNBEATEN reserves the right to change the price of a product at any time without any forewarning. Any orders placed prior to this change cannot be amended to the revised price.

  1. SHIPPING & DELIVERY

The Order is processed and sent from our logistics as soon as possible (within 1-10 business days) after it has been completed. All our shipments are made using a carrier designated by us. Changing deliver carrier under special request made by the Customer is not a possibility. During sales delays are possible and The Customer will always be notified by the Seller via e-mail about possible delays and/or changes.

UNBEATEN cannot be held accountable for parcels delayed to reasons beyond our control, including but not limited to the following: 

Customs, service strikes, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, weather, natural disasters, fire, epidemics or failure of public or private telecommunications networks. 

  • SHIPPING ADDRESS AND PERSONAL INFORMATION

After the order has been processed and packed, it will be shipped to the address indicated by the Customer, provided that the mentioned address is complete and correct.
If the address provided is incorrect and/or incomplete, the Customer will be contacted as soon as possible via the e-mail address and/or the phone number the Customer indicated himself/herself, provided that the indicated personal information is correct and complete.
If the Customer provided any incorrect and/or incomplete personal and address information, as already specified, the Seller has no responsibility in eventual delivery delays and/or failures.

  • SOLVING AN EVENTUAL INCONVENIENCE

The risk with respect to any damage or loss of the Products will be transferred to the Customer from the time the Products are delivered.
If any inconvenience will occur before the delivery, the Customer must contact our Customer Support on support@unbeatelite.com or via live chat, providing order number, address information and clear explanation of the inconvenience. Our Customer Support will handle the complaint as soon as possible and will find a suitable solution in agreement with the Customer.
During sales, responding time might be extended and the Customer will always be notified by the Seller via e-mail about possible delays and/or changes.

  • CUSTOMS

Countries outside of the European Union may be subject to additional duties to be paid.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.

The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties.

If you refuse to pay the duties to release your order, the order will subsequently be returned back to the UNBEATEN warehouse and refunded. A shipping & handling fee may be deducted from your refund.

By law, UNBEATEN is required to state the correct amount paid for any outgoing international package. Any requests to change this information will be denied.

  1. RETURNS

If the Customer is not entirely satisfied with the purchase, he/she will be entitled to return the Product that has been delivered, on his/her own costs, within a term of 14 days after the Product has been received, without stating his/her reason for doing so, in the manner indicated by the Seller on the Return Policy, provided that the Product has not been worn (trying on clothing is permitted), is undamaged and (insofar as possible) is in the original and undamaged packaging.
If the package has already been shipped, shipping charges are not refundable.
Products purchased with a discounted price are NOT refundable.
Before returning products, the Customer must fill in, print and place in the package the Return Form the Seller provides on the Website, in order to specify the details of both the order and the return.

  1. COMPLAINTS
    • RESPONDING TIME

Our Customer Support will answer to all the inquiries as soon as possible in a term of 14 days after receipt, provided that the message has been received and that the e-mail address indicated is correct and/or complete.
The Seller will notify the Customer within a term of 14 days in the event that it is foreseeable that the complaint will require a longer term to be processed, stating the term within which the Customer can expect to receive an answer.

The Seller and its Customer Support have no responsibilities for non-receipt messages and/or for technical problems might occur during the communication between the Customer and the Seller.

For urgent inquiries the Customer must contact our Customer Support via live chat.

 

 

  • LIABILITY

The Seller is not liable for any indirect, additional or consequential damage, of any kind whatsoever, that the Buyer sustains in connection with the Agreement. Under no circumstances will any direct damage, for which the Seller is legally liable towards the Buyer, exceed the Purchase Price. This provision is not intended to exclude the Seller’s liability in the event of bodily injury or death.

The Seller refers to the Website Terms of Use with regard to its liability in respect of the Website and the use of the Website.

  1. FORCE MAJEURE

The Seller is not liable for any damage as a result of a delay in the delivery or a failure to deliver that has been caused by circumstances that impede the Seller from complying with its obligations, and that cannot be attributed to the Seller because they cannot be blamed on the Seller, and cannot be deemed to be for the Seller’s account in accordance with the law, a legal act or in accordance with generally accepted standards, such as – but not restricted to – war, threat of war, civil war, riots, a day of national mourning announced by the government, strikes, transport problems, trade limitations, problems with customs authorities, fire, flooding, earthquake or the bankruptcy of third parties engaged by the Seller, a failure on the part of the Seller’s suppliers to supply goods or a failure on the part of the Seller’s suppliers to supply goods in a timely manner, interruptions in the supply of goods to be delivered by third parties, including water and electricity, and other serious interruptions in the business operations of the Seller or third parties that it engages.

If as a result of a situation involving force majeure the Seller fails to comply with its obligations under the Agreement or fails to do so in a timely manner, the Seller will be entitled to perform the Agreement within a reasonable term or – if compliance within a reasonable term is not possible – to dissolve the Agreement in whole or in part, without the Seller being obliged to pay the Customer any compensation in that respect.

  1. ACCURACY AND AVAILABLITY OF INFORMATION

While we use reasonable efforts to include accurate and up to date information on the Website, We make no warranties or representations as to its accuracy.

We assume no liability or responsibility for any errors or omissions in the content of the Website.

Send email on support@unbeatenelite.com if you believe any information is incorrectly reported.

We reserve the right, at our absolute discretion, to add, revise or remove any content or information without notice.

  1. PROMOTIONS / OFFERS
    • GIFT CARDS

Once a gift card has been issued, the card becomes customers’ property. 

UNBEATEN reserves the right to refuse or cancel a gift card without any further discussion. 

Gift cards have a validity of 12 months, and need to be spent all at once.

  • DISCOUNT CODES

Only one discount code can be used per order.

UNBEATEN reserves the right to refuse or cancel the use of a discount code without any further discussion.

Usage of discount codes are subject to stock availability.

  1. YOUR USE OF THIS WEBSITE
    • BROWSING ON THE WEBSITE

Your use of and browsing on the Website are at your risk.
Neither We nor any other party involved in creating, producing, or delivering the Website are liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Website.
Other than for your own personal use or internal business purposes, you may not without our prior written consent:

– Copy, reproduce, use or otherwise deal with any content on the Website;
– Modify, distribute or re-post any content on the Website for any purpose;
– Reproduce, crawl, frame, link to or deep-link into this Website on or from any other website;
– Use the content of the Website for any commercial exploitation whatsoever.

Without limiting the foregoing, everything on the Website is provided to you “as it is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. We also assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website or your downloading of any materials, data, text, images, video, or audio from the Website.

  • USAGE AND TREATMENT OF THE MATERIAL

Any communication or material you transmit to the Website by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Us or Our affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, We are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products/services using such information. We have not reviewed all of the websites linked to the Website and are not responsible for the content of any off-site pages or any other websites linked to the Website. Your linking to any other off-site pages or other websites is at your own risk.

You agree that no submissions provided by you to the Website will violate any right of any third party, including, without limitation copyright, trade mark, privacy or other personal or proprietary right(s). You are and shall remain solely responsible for any submissions you make.

Whilst We take every care to ensure that no defamatory, offensive, indecent or other sensitive material appears on this Website, we must emphasis that you enter the Website at your own risk.

You agree, through your use of both the public and private parts of this Website, that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise in violation of any law. Legal actions can be taken against you. You also agree not to post any copyrighted material unless the copyright is owned by you or you have consent from the owner of the copyrighted material. Spam, flooding, advertisements, chain letters, pyramid schemes, and solicitations are also inappropriate to this forum.

It is impossible for Us to confirm the validity of content from users. Comments and forums are un-moderated and although We do actively monitor contributions from users, We are not responsible for any content posted. We do not warrant the accuracy, completeness or usefulness of any information presented. The messages express the views of the author, not necessarily the views of this Website. Anyone who feels that a posted message is objectionable is encouraged to notify Us immediately. We have the rights to remove objectionable content, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realise that we may not be able to remove or edit particular messages immediately. This policy goes for member profile information as well.

You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless the Website. We also reserve the right to reveal your identity (or any information we have about you) in the event of a complaint or legal action arising from any information posted by you.

It is your responsibility to present clean and accurate information with regard to your user details. Any information we deem inaccurate or vulgar will be removed.

Please note that with each contribution you post, your IP address is recorded, in the event that you need to be banned from this forum or your ISP contacted. We reserve the right to ban any user from the Website.

  1. PASSWORD/ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

  1. OWNERSHIP AND RIGHTS

The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Website, are registered and unregistered Trademarks of UNBEATEN, s.r.o. and others. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the written permission of UNBEATEN or such third party that may own the Trademarks displayed on the Website. Your misuse of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of Use, is strictly prohibited. You are also advised that we will aggressively enforce our intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

  1. COPYRIGHT

You should assume that everything you see or read on the Website is copyrighted unless otherwise noted and may not be used except as provided in these Terms of Use or in the text on the Website without the written permission of UNBEATEN, s.r.o.. We neither warrant nor represent that your use of materials displayed on the Website will not infringe rights of third parties not owned by or affiliated with Us.

  1. REVIEW OF TERMS OF USE

We may at any time revise these Terms of Use by updating this page. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound. The Buyer must always consult these General Terms and Conditions before using the Website. If the Buyer is unable to consult the General Terms and Conditions via the Internet the Seller will send the Buyer a copy of the most recent version of the General Terms and Conditions by e-mail. 

  1. CONTACT INFORMATION & RETURN ADDRESS

 

UNBEATEN, s.r.o.

Bratislavská 27

94901 Nitra

Slovakia ,SVK

The Customer can contact UNBEATEN, s.r.o. via the following channels:

- Sending e-mail on: info@unbeatenelite.com
- Via LifeChat on our website

- Via phone: +421 908 094 725

 

Size Guide
MEN'S TOP / PÁNSKY TOP
EN CHEST WAIST HIPS TOTAL LENGHT SLEEVE LENGTH
SK HRUDNÍK PÁS BOKY CELKOVÁ DĹŽKA DĹŽKA RUKÁVU
S <103 cm <95 cm <98 cm 78 cm 76 cm
M 103-109 cm 95-101 cm 98-104 cm 79 cm 78 cm
L 109-115 cm 101-107 cm 104-110 cm 80 cm 80 cm
           
           
MEN'S T-SHIRT / PÁNSKE TRIČKO
EN CHEST WAIST HIPS TOTAL LENGHT SLEEVE LENGTH
SK HRUDNÍK PÁS BOKY CELKOVÁ DĹŽKA DĹŽKA RUKÁVU
S <88 cm <97 cm <92 cm 75 cm 34 cm
M 88-95 cm 97-103 cm 92-98 cm 76 cm 35 cm
L 95-100 cm 103-109 cm 98-104 cm 78 cm 36 cm
           
           
MEN'S JOGGERS / PÁNSKE TEPLÁKY    
   
EN WAIST HIPS INSEAM    
SK PÁS BOKY VNÚTORNÝ ŠEV    
S <75 cm <103 cm <76 cm    
M 75-81 cm 103-107 cm 76-78 cm    
L 81-87 cm 107-113 cm 78-79 cm    
           
           
           
           
WOMEN'S TOP / DÁMSKY TOP
EN CHEST WAIST HIPS TOTAL LENGHT SLEEVE LENGTH
SK HRUDNÍK PÁS BOKY CELKOVÁ DĹŽKA DĹŽKA RUKÁVU
XS <81 cm <70 cm <82 cm 64 cm 67 cm
S 81-87 cm 70-77 cm 82-88 cm 66 cm 68 cm
M 87-92 cm 77-82 cm 88-94 cm 68 cm 70 cm
           
           
WOMEN'S T-SHIRT / DÁMSKE TRIČKO  
 
EN CHEST WAIST TOTAL LENGHT SLEEVE LENGTH  
SK HRUDNÍK PÁS CELKOVÁ DĹŽKA DĹŽKA RUKÁVU  
XS <87 cm <84 cm 52 cm 21 cm  
S 87-93 cm 84-90 cm 53 cm 22 cm  
M 93-99 cm 90-96 cm 55 cm 23 cm  
           
           
WOMEN'S SHORTS / DÁMSKE ŠORTKY      
     
EN WAIST HIPS      
SK PÁS BOKY      
XS <63 cm <63 cm      
S 63-68 cm 63-69 cm      
M 68-74 cm 69-75 cm